At Content Guru, customers are the center of our world. Let us make the customer the center of yours. We create outstanding omni-channel customer experiences. Working with thousands of businesses around the world, we support our customers at every stage of their CX journey. Let your journey to great CX begin here.
Content Guru and DVLA Shortlisted at CCA Excellence Awards 2024
Content Guru and the Driver and Vehicle Licensing Agency (DVLA) have together been shortlisted for the ‘Best Technology Partnership” category at the CCA Excellence Awards 2024.
VNG GT Connect Selects Vodafone storm to Improve Citizen Communications for 44 Municipalities Across The Netherlands
Vodafone storm has been selected by VNG GT Connect 2 to futureproof citizen communications as municipalities renew, expand or replace their telephony and communications environments.
Content Guru Announces Major Expansion of Generative AI Support Within its brain® Solution
Content Guru, has announced a significant expansion to its brain® AI portfolio. The enhancements include new generative AI services and include support for OpenAI’s GPT-4 and Google’s PaLM2.
Content Guru draws on industry-leading expertise to design a solution that works for you. Whatever your contact center needs, storm®’s modular model lets you design the perfect solution. Make customer experience your competitive edge.
Whatever - Omni Channel
Meet your customers over the channels they prefer. Bring every channel onto a single pane of glass.
Wherever – Cloud Contact
Let your agents work securely from anywhere, with a single, browser-based app.
Whenever – Intelligent Scheduling
Be there for your customers when they need you, regardless of demand, with unrivalled scalability and intelligent scheduling.
As a truly global provider, with offices across three continents, Content Guru is delighted to once again have been positioned as a Challenger in the 2023 Gartner® Magic Quadrant™ for CCaaS.
True cloud communications solution for emergency services
Reduction in inbound calls with intelligent automation
Single deployment of CX seats in the world
Endlessly scalable. Limitless integrations. 99.999% reliability. With Content Guru’s world-leading cloud contact center solution, storm®, Content Guru makes engagement easy. From data-driven CX insights to integrations that enhance, not replace, your existing systems. storm’s modular approach means that we’ll have a solution for you.
For any sector, for any size.
Find out what the world's largest organizations and the world's most critical services have in common when in comes to connecting their communications with their data. Book a consultation today and a CX expert will be in touch to help recharge your customer engagement.
Gartner, Magic Quadrant for Contact Center as a Service, 07 August 2023, Drew Kraus, et. Al.
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