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    Conversational AI Made Easy

    Face the future with secure, AI powered conversational

    chatbots and voicebots.

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    AI-Powered Machine Agent

    storm® MACHINE AGENT® is our virtual customer assistant; an always-on, AI-powered agent that delivers conversational self-service across all channels, at scale.

    Self-Service Made Easy

    Your customers expect 24/7 service; they expect to be able to self-serve, instantly.

    Our Machine Agents reliably process text and speech with Natural Language Processing (NLP) and Large Language Models (LLMs) to drive self-service interactions that boost contact center efficiency and increase customer satisfaction.

    Customer Satisfaction Improvements 3

    AI-Backed Scalability

    Customers expect quality service, always. At peak times, storm Machine Agent gives instant answers, drawing on all integrated data sources to deliver personalization, while preserving a human touch. Easily scale to meet demand with reliable self-service over any channel.

    CX at Scale 2

    Best-in-Class AI

    Implement intent-based routing and cutting-edge conversational AI capabilities using technologies such as NLP and LLMs, leveraged from best-in-class AI providers. 

    storm Machine Agent understands language as a human would, and improves its responses with experience. Through text or speech, Machine Agents interact with customers like a human would.

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    AI-Powered Customer Routing

    Identifying customer intent is critical to resolving an inquiry; failure to correctly route a customer wastes minutes and undermines customer satisfaction.

    Intent-based routing efficiently directs queries to the best-suited automated resource or agent, saving minutes per interaction.

    AI-Powered Knowledge Management 2

    Best-in-Class Chatbots

    The brain AI orchestration layer brings together the best AI technology from across the world, to keep your solutions at the cutting edge.

    Easily configurable using leading AI providers and easily added into services using the storm FLOW™ no-code, customer journey orchestration tool.

    Omni Automation

    Our AI Stands Out

    Content Guru’s AI stands out from the competition, delivering performance and flexibility, without sacrificing integrity or value.

    Highest Performance
    We constantly assess best-in-class underlying components, to keep your AI solutions at the cutting edge.
    Highest Data Integrity
    We ensure robust data sovereignty, copyright protection, and auditability, to let you make the most of AI without the risk.
    Highest Flexibility
    We go beyond AI, to create solutions that mix fixed and unstructured pathways, depending on the needs of your customers.
    Clearest Business Value
    Our real-world applications deliver strong ROI, so you can be sure that your business is better off.

    Want to Learn More?

    Provide us with a few details, and you’ll receive a flyer exploring storm MACHINE AGENT’s functionality, direct to your email.