Forrester Wave™: Contact Center as a Service, Q1 2023

Content Guru Named a Strong Performer for 2023

Start Your CX Journey with Content Guru

At Content Guru, customers are the center of our world. Let us make the customer the center of yours. We create outstanding omni-channel customer experiences. Working with thousands of businesses around the world, we support our customers at every stage of their CX journey. Let your journey to great CX begin here.

News and Resources

News

Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration

Content Guru has announced the integration of the sentiment analysis software Jabra Engage AI into its storm® platform.

05/30/2023

Blog

Industry-Leading CX Analyst Insights with Contact Center Forrester Wave™ 2023

What trends should CX leaders be looking out for in the coming year? The Forrester Wave™: Contact Center As A Service, Q1 2023 is a great place to start.

Whitepaper

­The Four Pillars of Evergreen CX: Four Steps to Future-Proof Your Contact Center

The Customer Experience (CX) space is constantly evolving. From changing consumer tastes to regulatory shifts to exciting new AI technologies, staying ahead of the competition and delighting customers is more challenging than ever. You need to do more than transform your CX; you need an evergreen transformation, which keeps your whole technology stack on the cutting edge.

2022 Gartner® Magic Quadrant for Contact Center as a Service

Key Facts

True cloud communications solution for emergency services

Reduction in inbound calls with intelligent automation

Single deployment of CX seats in the world

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Driving Great CX

Endlessly scalable. Limitless integrations. 99.999% reliability. With Content Guru’s world-leading cloud contact center solution, storm®, Content Guru makes engagement easy. From data-driven CX insights to integrations that enhance, not replace, your existing systems. storm’s modular approach means that we’ll have a solution for you.

For any sector, for any size.

Customer success stories

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