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Content Guru was the first into the market with omni-channel cloud contact centers, and has been a leader in the industry for over 13 years, servicing some of the world’s largest organizations through pure cloud solutions.

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Proven to provide flawless service at over 100x average contact levels, the storm® platform instantly scales to cater for each client and their unique requirements, ensuring constant availability regardless of the demand or number of concurrent users.

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The high-caliber Content Guru team continually strives to push technological boundaries, investing heavily in innovations and exploring the potential of artificial intelligence to improve the experience of our clients, and their customers.

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Content Guru and UKCCF Launch Research into the Future of Customer Service
June 12, 2019

Pioneer in omni-channel cloud communications solutions, Content Guru, is partnering with the UK Contact Centre Forum (UKCCF) to explore what Customer Service will look like in ten years’ time. This research will investigate what changing consumer demands and behaviours will mean for the UK’s contact centre and customer service industry. Entitled “Customer Service AD2029”, the […]

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