CX Needs
Content Guru draws on industry-leading expertise to design a solution that works for you. Whatever your contact center needs, storm®’s modular model lets you design the perfect solution. Make customer experience your competitive edge.
Whatever - Omni Channel
Meet your customers over the channels they prefer. Bring every channel onto a single pane of glass.
Wherever – Cloud Contact
Let your agents work securely from anywhere, with a single, browser-based app.
Whenever – Intelligent Scheduling
Be there for your customers when they need you, regardless of demand, with unrivalled scalability and intelligent scheduling.
Analyst Recognition
2024 ISG Research Contact Center Advanced Buyers Guide
With the highest score in Manageability, Content Guru is delighted to have once again been named an ‘Exemplary Vendor’ in the 2024 ISG Research Buyers Guide.
Why Use Content Guru?
True cloud communications solution for emergency services
Reduction in inbound calls with intelligent automation
Single deployment of CX seats in the world
Customer success stories
Driving Great CX
Endlessly scalable. Limitless integrations. 99.999% reliability. With Content Guru’s world-leading cloud contact center solution, storm®, Content Guru makes engagement easy. From data-driven CX insights to integrations that enhance, not replace, your existing systems. storm’s modular approach means that we’ll have a solution for you.
For any sector, for any size.
News and Resources
News
Content Guru Adds Enhanced Accessibility Features to storm® to Enable Inclusive User Experiences
storm becomes the first Contact Center as a Service (CCaaS) platform to meet WCAG 2.2 criteria.
04/23/2024
News
UK Police Forces Utilize Content Guru’s storm® Emergency Services Platform to Set the Standard in Latest Police 999 Performance Report
Following multiple customer wins and new projects with existing customers throughout the past year, Content Guru’s storm Emergency Services Platform (ESP) is supporting an accelerating volume of critical interactions.
04/09/2024
News
Cloudlinx Bolsters its CX Portfolio with Content Guru’s storm® Platform
Content Guru and Cloudlinx, a leading expert in advising CX decision-makers on technologies for their contact center, announced a new partner agreement. The agreement allows Cloudlinx to add Content Guru’s Contact Center as a Service (CCaaS) platform, storm®, to its portfolio of CX solutions.
03/06/2024
Looking to Take Your CX to the Next Level?
Find out what the world's largest organizations and the world's most critical services have in common when in comes to connecting their communications with their data. Book a consultation today and a CX expert will be in touch to help recharge your customer engagement.
Gartner, Magic Quadrant for Contact Center as a Service, 07 August 2023, Drew Kraus, et. Al.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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