About
The Driver and Vehicle Licensing Agency (DVLA) is an executive agency of the UK Government’s Department for Transport. DVLA is a critical public organization, responsible for more than 50 million driver records and 40 million vehicle records.
Customer Success Stories
DVLA
Published: October 16th 2024
“This award-winning project is testament to the strength of our relationship with Content Guru. In addition to the efficient and cost-saving processes on a national scale, storm’s capabilities have given us the power to take control of our services, and allows us to self-sufficiently govern our processes in-house.”
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- Saved 150 seconds per interaction.
- Achieved over £8 million in savings.
- Handled more than 300,000 web chat session every month.
