Information & data security

With storm®, your customer’s data is in safe hands. Stay secure, even with a disparate workforce.

Cyber Essentials Certified Plus

Following rigorous security checks, this certification was awarded for resistance to cyber-attacks.

PCI DSS Version 3.2.1 Level 1

The highest international standard for payment security. Content Guru has achieved this in the US, Europe, Japan, and the UK.

SOC 2 Type 2

Assesses controls relating to security, availability, processing integrity, confidentiality, and privacy. A world-renowned security accreditation.

ISO 27001

This accreditation assesses the implementation of an Information Security Management System. It ensures that Content Guru manages information security risks effectively. Valid internationally, Content Guru has achieved this accreditation across the UK, Europe, and Japan.

ISO 27701

This accreditation specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS).

JIS Q 15001

PrivacyMark certifies private enterprises that take appropriate measures to protect personal information. The System is in compliance with Japan Industrial Standards (JIS Q 15001: [Personal Information Protection Management System - Requirements])


Quality is central to Content Guru’s philosophy. Ensure the highest quality across your system.

ISO 9001

This certifies that an organization has successfully implemented a Quality Management System. Content Guru is certified in the UK, Europe, Japan, and the US.

ISO 20000-1

This accreditation provides assurance in the quality of the services and ensures effective and resilient services in today’s changing service delivery environment.

ISO 22301

This certifies that a business has a suitable Business Continuity Management System in place. This ensures that staff know their system roles in the event of an incident.


storm is certified to integrate with the world’s most popular communications and information systems.

Microsoft Teams Connectivity Contact Center Certification

This certification is awarded for the highest quality integrations with Microsoft Teams. Content Guru was one of the first 6 organizations in the world to be awarded this status.

citrix systems logo

Citrix Ready Program

This certification labels Content Guru as a third-party solution recommended to enhance Citrix digital workspace solutions.

Google Chrome Enterprise Recommended

This validation names Content Guru as a recommended provider of cloud contact center solutions on Chrome and ChromeOS, giving storm users an optimized experience on Chrome browsers and ChromeOS devices from any location.


Ensure your environmental compliance with storm.

ISO 14001

The highest international accreditation for environmental standards. Given to organizations that have successfully implemented an Environmental Management System.

Region and industry-specific

storm supports critical services around the world. Content Guru’s regional certifications make this possible.


This accreditation regulates the delivery of billing services within Germany.

Sparks DPS

The official accreditation for the delivery of communication services to UK local and central government.

G-Cloud 12

This official accreditation for the delivery of cloud communication services to UK local and central government.

0ABJ Numbers

storm is compliant with the Japanese Ministry of Internal Affairs and Communications telephony regulations on the use of geographical numbers for outbound calling.