Communications Tools
for Outsourcing
When businesses outsource essential processes to you, they
expect cutting-edge technology. Deliver the best possible experience
for agents and customers while maintaining flexibility and reliability.
We Work With Leading Business Process Outsources (BPOs)
We work with the world’s leading BPOs to deliver CX and mass communications services; our high levels of reliability, availability, and security make us the perfect choice.
The BPO Contact Center
Your customers expect the best. You need to stay ahead of the curve. In a highly saturated sector, there’s no space to fall behind.
Our solutions are modular. That means you can pick-and-choose functionality, to design solutions that work for your customers. Our solutions are cloud-based and constantly updated, so you’ll always be on the cutting edge.
Seamless IT Synergy
When you have customers around the world, your IT estate can sprawl out of the control.
Our single-stack solutions that simplify your IT systems. They brings your entire system to the cloud and provide a single, browser-based point of access and doesn’t require expensive capital investment.
Endless scalability
When any outage can have serious consequences for your customers, your contact center has to be reliable.
You need a system that flexes to meet any level of demand, so that you’ll always be there for your customers. Our solutions offer a minimum of 99.999% platform availability, meaning you’ll never miss a call.
‘Sodexo are a world-leading provider of Quality of Life services. A key part of this is ensuring that our communications meet the needs and expectations of our customers and colleagues on an ongoing basis. storm® met our technical needs without exceeding our financial requirements. Since then, the solution’s flexibility has enabled us to make continuous service improvements ourselves. We have also worked in partnership with the storm team to enhance our service, including a number of upcoming roadmap items.’
Through storm’s AI Transcription, Serco has 20,000 citizens get back into work, and saved 20 minutes per interaction.
Why Us?
Content Guru’s AI stands out from the competition.
Highest Performance
Highest Data Integrity
Greatest Flexibility
