Hyper-Competitive
Communications
The world of logistics moves fast.
Your communications have to move faster.
We’re BIG in Customer Experience
Our communications solutions support some of the world’s largest logistics firms to support delivery through our scalability, reliability, and flexibility.
Omni-Channel Logistics
With improvements in order tracking technology, customers expect proactive updates. Whether you provide last-mile delivery, or inter-continental logistics, customer expectations remain the same.
Upgrade to the cloud, and take advantage of IT synergy to drive down costs. When disruption occurs, our endless scalability helps you meet any level of demand.
Proactive Notifications
As technology advances, so do customer expectations. Customers now expect to be regularly updated on the status of their orders. If you can’t provide regular, proactive contact, you’ll fall short.
Our CX solutions allow you to provide proactive updates over SMS, e-mail, social media, and more. These updates can be scheduled and triggered automatically, without the need for agent involvement. With a simple, intuitive interface, alerts can be updated at the click of a button.
Cutting Costs with IT Synergy
Complicated IT systems make great customer experience impossible. If your IT estate doesn’t work seamlessly, that friction will be passed on to your customers.
We build IT synergy. Our single-stack solutions bring all your IT systems into a single, browser-based platform. Our solutions are constantly updated, meaning that you’ll always be on the cutting edge. By consolidating your IT estate, we lower the total cost of ownership and boost your efficiency.
The Rail Delivery Group use storm to make 50+ updates per day to live services.
Fleurop Interflora uses storm to communicate with its network over 40,000 suppliers.
Why Us?
Content Guru’s AI stands out from the competition.
Highest Performance
Highest Data Integrity
Greatest Flexibility
