A Vision for Video in Customer Experience
Video calling has become a staple of global communications. Almost all of us use some form of video communication every day, whether it’s to call partners, friends, or colleagues. Since the pandemic put video communications center stage, we haven’t been able to get enough. It’s time the contact center caught up.
With this whitepaper, you will:
Discover new ways of bringing on-demand video into your contact center.
Learn about file and location sharing possibilities.
Uncover the CX tech that makes empathy easy.
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