Content Guru, a leading global provider of enterprise cloud customer experience (CX) and contact center solutions, and Bridgepointe Technologies, the leading tech advisory and consulting firm in the US, are pleased to announce a new Technical Services Delivery (TSD) partnership. As a result, Content Guru’s best-in-class CX platform, storm®, will now be available to Bridgepointe’s extensive client base and will significantly bolster its CX offering.
Bridgepointe is trusted by over 12,000 companies and is disrupting how businesses buy, implement, and manage technology and CX investments. It combines decades of experience and extensive engineering support with the top suppliers in the industry to get tech projects off the ground quickly and smoothly. Bridgepointe’s expertise spans the entire technology lifecycle with specialized practices in communication and collaboration, data center and cloud, cybersecurity, managed IT, network transformation, lifecycle management and CX.
Bridgepointe’s CX practice focuses on works with Fortune 50 companies to develop and deliver CX strategy, along with outsourcing, implementation, and management services. The inclusion of storm in its portfolio will enable Bridgepointe’s clients access to the highest service availability in the market and rapid scalability, allowing customers to service massive planned and unplanned contact demand. Additionally, clients will be able benefit from Content Guru’s massive AI capabilities, which underpin the tech provider’s position as a trusted AI orchestrator at the forefront of the Generative AI revolution.