Call & Contact Center Expo 2022: Speaker Session
From Contact Centre to CX Centre: Key Trends to Plan For
Didn't get the chance to attend this year's Call and Contact Center Expo? Get exclusive access to the speaker session delivered by Content Guru's Global CEO, Sean Taylor.
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Immersive tech is bridging the gap between digital and reality, with the Metaverse set to change the way people engage with content, companies, and communities. But what does this mean for the contact center? Are you prepared for the new digital journey that customers will demand from immersive experiences?
Fill in your details on the right to learn about the new digital touchpoints you can harness within virtual worlds, and how to take advantage of this data and generate real-world value for your customers.