Access thousands of integrations through storm® INTEGRATE™

Popular integrations

Microsoft Dynamics Integration

Equip your agents with customer data with the Microsoft Dynamics integration.

Barclaycard SmartPay Integration

Provide secure payments with the Barclaycard SmartPay integration.

Zendesk Integration

Bring Zendesk tickets into your CX ecosystem, with the Zendesk integration.

Google Contact Center AI Integration

Route customers to the best available outcome with the Google Contact Center AI integration.

Facebook Integration

Seamlessly integrate with Facebook for a truly omni-channel contact center.

Zoom Integration

Organize Zoom calls through storm for seamless contact center-to-back-office collaboration.

Salesforce Integration

Integrate with Salesforce to enhance your communications.

Google Speech-to-Text Integration

Guide customer journeys with Google Speech-to-Text integrations.

storm® INTEGRATE™: Microsoft Teams

Organize Teams calls through storm for seamless contact center-to-back-office collaboration.

Vodafone SMPP Integration

Send and receive SMS messages through the Vodafone network with the Vodafone SMPP integration.

Instagram Integration

Send and receive digital messages through Instagram, with the Instagram integration.

citrix systems logo

Citrix Integration

Seamlessly run audio through a virtual desktop with the Citrix integration.

ServiceNow® Integration

Communications-enable your ServiceNow Service Management system.

Oracle ODBC Driver Integration

Equip your agents with customer data with the Oracle ODBC Driver integration.

GlobalPayments Integration

Provide secure payments with the GlobalPayments integration.

Verint Speech Analytics Integration

Ensure quality compliance with the Verint Speech Analytics integration.

WorldPay Integration

Provide secure payments with the WorldPay integration.

SagePay Integration

Provide secure payments with the Sagepay integration.

Postcoder Integration

Offer seamless order tracking with Zip code and Postcode lookups.

Oracle RightNow Integration

Equip your agents with customer data with the Oracle RightNow integration.

Microsoft Text-to-Speech Integration

Create interactions with a human touch, with the Microsoft Text-to-Speech integration.

Microsoft SQL Server Integration

Equip your agents with customer data with the Microsoft SQL Server integration.

Microsoft Speech-to-Text Integration

Transcribe speech with the Microsoft Text-to-Speech integration.

Metapack Integration

Offer live order tracking with the Metapack integration.

Dialogflow Integration

Create seamless interactions with the DialogFlow integration.

Cashflows Integration

Provide secure payments with the Cashflows integration.

Calabrio Integration

Guide your agents with the Calabrio integration.

LINE Integration

Send a receive messages on LINE, through the LINE integration.

Trustpilot Integration

Respond to public reviews with seamless integration into Trustpilot.

Viber Integration

Send and receive messages via Viber, with the Viber integration.

Twitter Integration

Send a receive messages through Twitter with the Twitter integration.

Barclaycard ePDQ Integration

Provide secure payments with the Barclaycard ePDQ integration.

Verint WFM Integration

Guide your agents with effective WFM, through the Verint WFM integration.

Coordinate My Care Integration

Deliver effective care with the Coordinate My Care integration.

DataCash Integration

Provide secure payments with the DataCash integration.

IPG Integration

Offer seamless and secure payments with the IPG integration.

ATOC Logo

Get real-time data on fares, journeys, and more, with the ATOC integration.

I/CAD Integration

Coordinate engineer dispatch automatically with the I/CAD integration.

PowerOn Integration

Get real-time outage data with the PowerOn integration.

Skype Integration

Unify your front and back office with the Skype integration.

ADQM Integration

Get real-time MPAS data with the ADQM integration.

Pay360 Integration

Provide secure payments with the Pay360 integration.

Watson Assistant Integration

Create high quality interactions with the Watson Assistant integration.

TOPdesk ESM Integration

Offer your customers a single point of access for your entire organization.

MySQL Integration

Equip your agents with customer data with the MySQL integration.

Expert-24 Integration

Provide AI-backed diagnosis with the Expert-24 integration.

PostgreSQL Integration

Equip your agents with customer data with the PostgreSQL integration.

TNS Integration

Provide secure payments with the TNS integration.

SAP CRM Integration

Equip your agents with customer data with the SAP CRM integration.

TCS BaNCS Integration

Provide great CX in the financial sector with the TCS BaNCS integration.

AutoML Integration

Extract data from customer contact automatically, with the AutoML integration

Herbst Insight ERP Integration

Gain powerful, real-time insights into your CX with the Herbst Insight ERP integration.

IMAP Integration

Provide instant e-mail contact with the IMAP integration.

Monek Integration

Provide secure payments with the Monek integration.

Live Departure Boards Integration

Provide accurate travel information with the Live Departure Boards integration.

Nuance Integration

Create interactions with a human touch, with the Nuance Speech-to-Text integration.

Verint Engagement Data Management Integration

Paint a 360-degree picture of the customer journey with the Verint EDM Integration.

Trainline Integration

Get real-time data on fares, journeys, and more, with the ATOC integration.

SSE Integration

Draw data from customer smart meters with the SSE integration.

IMI Mobile Integration

Provide instant SMS contact with the IMI Mobile integration.

Maps Embed Integration

Provide accurate location services with the Maps Embed integration.

Secure Trading Integration

Provide secure payments with the Secure Trading integration.

Micros Fidelio Integration

Create a single point of access for hotel bookings with the Micros Fidelio integration.

Whatsapp Integration

Communicate with customers through WhatsApp to enable a best-in-class service experience.

Avaya Real-Time Stats Integration

Get meaningful CX insights with the Avaya Real-Time Stats integration.

Coordinate My Care Integration

Deliver effective care with the Coordinate My Care integration.

Adastra Integration

Deliver effective care and unify patient data with the Adastra integration.

Avaya CMS Integration

Put your data to work with the Avaya CMS integration.

Betfred Payments Integration

Provide secure payments with the Betfred payments integration.

Buynet Integration

Provide secure payments with the Buynet integration.

Camden Integrated Digital Record Integration

Deliver effective care with the CIDR integration.

Dublin Airport Flight Information Integration

Provide up-to-date flight information to customers.

EasyJet Payments Integration

Provide secure payments with the EasyJet Payments integration.

Guy's and St Thomas' LocalCareRecord Integration

Deliver effective care with the Guy's and St Thomas' LocalCareRecord integration.

BlackPear

Centralize patient data with the BlackPear integration.

Cerner CareAware Connect Integration

Deliver effective care with the Cerner CareAware Connect integration.

Discovery Data Services Integration

Put your patient data to work with the Discovery Data Services integration.

Healthy.io Integration

Digitize urinary testing with the Healthy.io integration.

IGspectrum for NeuroResponse Integration

Offer patient self reporting with the IGspectrum for NeuroResponse integration.

MIG Healthcare Gateway Integration

Deliver effective care with the MIG Healthcare Gateway integration.

Magento Integration

Elevate your E-commerce platform with secure, seamless customer communications.

Sesui

Route patients to the best available outcome with the Sesui integration.

EMIS

Seamlessly access patient data through the EMIS integration.

Patients Know Best

Enable patient self-reporting with the Patients Know Best integration.

Didn't find what you were looking for?

View more integrations connectors in the storm Exchange marketplace.

Custom Contact Center Integrations with storm® INTEGRATE™

storm® INTEGRATE gives you the tools you need to link the market-leading CX capabilities of storm with any of your third-party systems. Use CRM integration to link to any existing system of record. Capture relevant data from across your entire system. Link to storm FLOW™ to build powerful services that bring together your systems with an intuitive, no-code, interface. Link to storm VIEW™ to see data from all your systems on a single screen. Don’t replace your legacy systems – enhance them.

How contact center integrations help businesses

NHS 111

NHS 111 uses storm® INTEGRATE™ to assess and display relevant medical records from hundreds of different databases, including Special Patient Notes (SPNs), to agents. These notes designate patients with long-term health conditions. Displaying SPNs with each contact allows vulnerable patients to be routed correctly and diagnosed quickly.

Rail Delivery Group

The Rail Delivery Group uses storm INTEGRATE™ to access two third-party resources: the Online Journey Planner and the Live Departure Boards. From these, storm provides up-to-date journey information to customers, in the form of an SMS message.

Rakuten Communications

Rakuten Communications used storm INTEGRATE™ to integrate with Salesforce, allowing them to run powerful outbound campaigns.

External URL icon

Seamless transition

Make your cloud transition seamless. Link storm® to your existing systems. Minimize disruption to your agents as you future-proof your customer contact solution.

Integration icon

Enhance your legacy

Enhance, not replace, your legacy systems. storm® INTEGRATE™ can transfer data to and from your existing systems. CRM integration gives your agents the information they need on a single pane of glass. storm INTEGRATE links with storm FLOW™, giving you full control through a sleek, no-code interface.

Custom integrations

Pick the solution that works for your business. Choose from thousands of off-the-shelf and custom integrations. Build a storm® solution unique to your needs.

Reporting icon

Real-time reporting

Paint a picture of your entire system. storm® INTEGRATE™ works with storm VIEW™ to produce custom reports, drawing data from any source. Display data from all your third-party systems on the same screen.

Customer Service Agent Icon

Empower your agents

Your agents work best with access to customer data. storm® INTEGRATE™ combines with the Desktop Task Assistant (DTA®) to display data from any third-party database. Easy CRM integration saves time, letting your agents focus on creating the best customer experience

Cloud channels icon

A single data aggregation layer

Link to storm® CKS® to push and pull data from any existing database. Present data from across your systems of record in a single Data Aggregation Layer. Give your agents the information they need to resolve contacts quickly and easily.

The voice of the customer

Head of Service Redesign & Innovation (Integrated Urgent Care), NHS London SHA

"storm delivers an amazing set of capabilities, which have transformed the way NHS 111 operates in London. We’re really excited to implement further capabilities through storm as we go forward, and the solution will be instrumental in realizing our digitalization objectives."

Senior Service Delivery Manager at Rail Delivery Group

“Due to the modular nature of the platform, we’re able to introduce new features as and when required, allowing us to meet our customers’ omnichannel expectations for instant information, however they choose to interact, wherever they are and whenever the time.”

Want to know more?

Fill in your details to receive a solution summary on storm INTEGRATE.