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What Contact Centres Are Doing Right Now 2026: The Customer Experience Chapter
Discover how contact centres capture feedback, deliver self-service and plan for AI, in the CX chapter of Call Centre Helper’s 2026 research report.

The AI Behind Critical Moments – Content Guru
The AI Behind Critical Moments – Content Guru

Content Guru’s AI-Powered Cloud CX Wins Two Awards at the Computing Cloud Excellence Awards 2026
Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named a winner in two categories at the Cloud Excellence Awards 2026.

Content Guru Named a ‘Leader’ in Everest Group’s 2026 European CCaaS PEAK Matrix®
Recognition Highlights Company’s European Reach, Data Sovereignty And High Availability For Mission-Critical CX

Content Guru Expands Australian Presence to Meet Surging Demand for AI-Driven CX and Data Sovereignty
Content Guru, the global leader in mission-critical AI-powered CX solutions for large enterprises and governments, today announced a significant expansion of its operations in Australia, including the opening of a new office in Sydney’s Central Business District.

Content Guru Named on Private Business Awards 2026 Shortlist
Content Guru has been shortlisted for the “Tech Business of the Year Award” at the Private Business Awards 2026, sponsored by BDO.

Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award
Content Guru has been awarded the accolade of a ‘Contact Center Technology Award’ by TMC, a global, integrated media company.

SOGEDES and Content Guru Announce Partnership to Deliver Next- Gen AI-Powered CX Solutions in Germany
German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru’s storm® CX and brain® AI platforms.

Content Guru Brings AI-Powered CX to the Next Contact Center Summit 2026
Content Guru, a leading provider of mission-critical AI-powered customer experience (CX) solutions for large enterprises and governments, has announced its participation at the Next Contact Center Summit 2026.

The Armed Forces Community Awards at Soldiering On 2026
The finalists for the 16th Annual Armed Forces Community Awards at Soldiering On 2026 have been announced.

DVLA – Transforming the Citizen Experience
Powering DVLA’s Rise to Most Improved Public Sector Customer Experience

Building Digital Independence: Why Data Sovereignty Matters
Data is one of the most valuable business assets. But do you know exactly where your data is stored, who has access to it, and whether you comply with increasingly strict laws and regulations?