Resources

We LEAD in AI – In 2025, Content Guru brought together hundreds of AI experts in London to set out a bold vision for the future.

As the only cloud communications vendor to have achieved FedRAMP at the High Impact level, Content Guru offers the world’s most secure contact center.

Through AI transcription and summarization, Content Guru provides accessible assistance for Together Money’s customer care teams.

Content Guru deployed generative AI to supercharge Serco’s ‘Restart’ scheme, helping job seekers find work.

Content Guru has been positioned as a Leader in the IDC MarketScape European Contact Center-as-a-Service (CCaaS) Application Software 2025 Vendor Assessment.

Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, has launched a new health & digital social care microsite to spotlight its growing impact across the sector.

Martin Taylor has won The Alumni Award as part of The LDC Top 50 Most Ambitious Business Leaders programme for 2025.

In a digital-first world, citizens expect government services to be as responsive and seamless as their favorite consumer apps. But many agencies still rely on fragmented contact center systems, some cloud, some on-prem, and often stitched together from multiple vendors.

In 2025, Content Guru became the first full-stack CCaaS provider to achieve FedRAMP High authorization, and the world of contact centers was changed forever.

Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact center solutions, has announced its sixth major office location in Europe is set to open in Athens, Greece.

If your AI isn’t hyper-personalized—delivering the same quality and knowledge as a human could—your customers are going to run a mile.

Content Guru is delighted to announce that it has been classified as an ‘Exemplary Vendor’ across six CX-related research reports from leading global technology research and advisory firm, ISG.