Build complex services at the touch of a button.
To ensure greater efficiency and service integration, today’s contact centers need a reliable way to build complex services at the touch of a button. storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multi-media services for mobile and fixed networks.
Key Features:
Intuitive, secure, drag-and-drop interface lets you create and manage complex services easily from any location.
Adapt live services in real time and provision services with a single click.
Version control allows you to revert back to previous revisions.
Intelligent, real-time service control with integrated reporting and feedback.
Pre-integrated with all storm services.
Can integrate with any CRM/data system.
Flexible and intuitive revision control lets you maintain a service archive, and instantly roll services backwards or forwards as your service features change.
Managed connections to and from wireless equipment such as handheld devices and smart meters.
