Create seamless interactions with the DialogFlow integration.
Your customers expect seamless interactions and immediate answers, every time they get in contact. To provide this, you need to be able to accurately route customers to the best available outcome. This will boost first-contact resolution and lay the groundwork for deeper automation.
storm® integrates with Google DialogFlow, a powerful toolkit for creating automated, conversational experiences. DialogFlow uses Natural Language Processing to understand unstructured speech and respond intelligently. Whether over voice or text, storm can create high-quality interactions with a human touch.
