Effectively manage the real-time operation of dispersed distribution assets with the ENMAC integration.
When your customers experience an outage, you can’t afford to leave them in the dark. You need an effective incident management system that allows you to keep track of customer data and support status. Each customer contact should be personalized and automated to free up agents to handle more complex tasks, whilst delivering experiences with a human touch. storm® integrates ENMAC, a commonly-used energy management platform. Data on energy usage can be brought into storm to inform customer interactions, and support outage identification.
