Environmental, Social,
and Governance
We give back to our communities, both global and
local. Discover how we conserve the environment
and support charitable initiatives.
Our Mission
We work to make engagement easy – we’re the leading provider of Customer Experience solutions, supported by cutting-edge AI solutions.
Our mission is founded on community, and we believe in giving back to the communities that support us; both globally and locally.
Conserving the Environment
We’re committed to environmental sustainability and have made pledges to reach Net Zero.
We’re always striving to improve the sustainability of our solutions, infrastructure, and business practices. We’ve internationally recognized environmental accreditations, including the ISO 14001 Environmental Management Standard certification. Our data centers in Mainland Europe, AsiaPac, and the Americas use 100% renewable energy.
Supporting Charities
We think a better world is possible, but only when we give generously.
From environmental initiatives to education, from mental health helplines to sports teams, we provide invaluable support to hundreds of organizations. We’re one of the only cloud CX providers to support such a broad range of causes.
Responsible Governance
We believe that quality comes first. Our partners choose us because we maintain the highest standards of business practice.
With ISO 27001 and PCI DSS compliance, we have your data in safe hands. With ISO 9001, you can ensure the highest quality across your system. With ISO 14001, you can ensure environmental compliance across your entire IT ecosystem – and that’s just the beginning.
Our Values
Our values guide everything we do.
We provide constant communication, to keep customers and partners up-to-date.
We recruit exceptional graduates and experienced industry leaders, to ensure a highly knowledgeable team.
We move at speed to deliver for our customers.
We work flexibly, to match the needs of our partners and customers.
We cultivate friendliness, to make every member of our community feel supported.
We’re goal-oriented and focused on delivering measurable ROI.