Download the full report
Content Guru is an Omni-channel Cloud Contact Center Solutions provider that helps organizations provide the best customer engagement and experience.
Gartner, Inc. delivers actionable, objective insight to executives and their teams.
The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers.
In the contact center as a service market, Gartner Peer Insights has published 1,444 reviews and ratings in the 18-month period ending 30 November 2023. Content Guru received the highest overall rating (4.8/5) and one of the highest ‘Willingness to Recommend’ (95%) based on 54 reviews as of November 2023. Content Guru also placed in the upper-right ‘Customers’ Choice’ Quadrant, for Midsize Enterprises and across EMEA.
This report is no longer available.