The award recognizes the industry-leading capabilities of Content Guru’s storm® platform which brings together communications, systems of record, IoT technologies and AI, delivered through its brain® AI orchestration layer, in one secure environment.
The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. The award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
“Congratulations to Content Guru for being awarded a 2026 CUSTOMER Magazine Contact Center Technology Award. storm® has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”
“We are delighted that storm has been recognized as a 2026 Contact Center Technology Award winner,” commented Martin Taylor, Co-Founder and Deputy CEO at Content Guru. “Our Omni-CX approach allows organizations to deliver unified, end-to-end CX across a number of channels and touchpoints, including digital customers that interact through IoT devices. The AI capabilities delivered through brain continue to expand and support both customers and agents to streamline interactions and increase support. We look forward to continuing to innovate in these areas and deliver best-in-class solutions to our growing global customer base.”