Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, has launched a new health & digital social care microsite to spotlight the business’s growing impact across the sector.
The new site highlights Content Guru’s proven expertise in healthcare CX and selected innovative tools within the storm® cloud platform and brain® AI orchestration layer.
Key solutions include storm® SCRIBE™, an AI ambient voice tool that transcribes and summarises patient interactions, reducing admin burdens and freeing clinicians to focus on care, and storm® Emergency Services Platform (ESP), which delivers 99.999%+ availability for 999 calls across the UK, supporting both ambulance and police critical communications services. All UK ambulance emergency calls are handled via storm® ESP, making Content Guru the only European cloud provider to power life-critical services at a national scale.
As healthcare embraces AI-driven, omni-channel communications, and Internet-of-Things-enabled health and care, services Content Guru is helping organisations reimagine patient and client management while ensuring high-security, always-on connectivity.
“We are delighted to announce the launch of our new health and social care microsite, which demonstrates Content Guru’s ability to serve its growing healthcare customer base,” commented Dr Reggie Sangha, Medical Director at Content Guru. “This site offers health and care providers a window into our tailored solutions and shows how they can deliver AI-powered patient and life-care experiences at scale.”