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Content Guru Unveils Health and Care Microsite Showcasing AI-Powered Patient Experience Solutions
Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, has launched a new health & digital social care microsite to spotlight its growing impact across the sector.
Martin Taylor, Deputy CEO and Co-Founder of Content Guru, wins The Alumni Award at The LDC Top 50 Most Ambitious Business Leaders Awards 2025
Martin Taylor has won The Alumni Award as part of The LDC Top 50 Most Ambitious Business Leaders programme for 2025.
Omni-channel for Government: Empowering Employees, Elevating Citizens
In a digital-first world, citizens expect government services to be as responsive and seamless as their favorite consumer apps. But many agencies still rely on fragmented contact center systems, some cloud, some on-prem, and often stitched together from multiple vendors.
FedRAMP High Five: Celebrating Security, Stability, and CX Innovation
In 2025, Content Guru became the first full-stack CCaaS provider to achieve FedRAMP High authorization, and the world of contact centers was changed forever.
Content Guru Expands European Footprint with New Global Operations Support Hub in Athens, Greece
Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact center solutions, has announced its sixth major office location in Europe is set to open in Athens, Greece.
Want to get Agentic AI-Ready? Start With a Customer Data Platform
If your AI isn’t hyper-personalized—delivering the same quality and knowledge as a human could—your customers are going to run a mile.
Content Guru Named an ‘Exemplary Vendor’ in Six ISG Buyers Guides™ for Contact Centers
Content Guru is delighted to announce that it has been classified as an ‘Exemplary Vendor’ across six CX-related research reports from leading global technology research and advisory firm, ISG.
Three Ways a Customer Data Platform Will Transform Your Business
Adopting a CDP drives real value in the here-and-now. From the moment of adoption, the CDP introduces new opportunities for efficiency.
Content Guru recognized in 2025 Gartner® Magic Quadrant™ for CCaaS
It’s the biggest day in the Customer Experience calendar. The Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) report for 2025 has been published.
Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant™ report for Contact Center as a Service
Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service report for 2025.
2025 Gartner® Magic Quadrant™ for Contact Center as a Service
As a truly global provider, with offices across three continents, Content Guru is delighted to have been named a Challenger in the 2025 Gartner® Magic Quadrant™ for CCaaS.
Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru was named as a finalist across six categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards.