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Content Guru Named on Private Business Awards 2026 Shortlist
Content Guru has been shortlisted for the “Tech Business of the Year Award” at the Private Business Awards 2026, sponsored by BDO.

Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award
Content Guru has been awarded the accolade of a ‘Contact Center Technology Award’ by TMC, a global, integrated media company.

SOGEDES and Content Guru Announce Partnership to Deliver Next- Gen AI-Powered CX Solutions in Germany
German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru’s storm® CX and brain® AI platforms.

Content Guru Brings AI-Powered CX to the Next Contact Center Summit 2026
Content Guru, a leading provider of mission-critical AI-powered customer experience (CX) solutions for large enterprises and governments, has announced its participation at the Next Contact Center Summit 2026.

The Armed Forces Community Awards at Soldiering On 2026
The finalists for the 16th Annual Armed Forces Community Awards at Soldiering On 2026 have been announced.

DVLA – Transforming the Citizen Experience
Powering DVLA’s Rise to Most Improved Public Sector Customer Experience

Building Digital Independence: Why Data Sovereignty Matters
Data is one of the most valuable business assets. But do you know exactly where your data is stored, who has access to it, and whether you comply with increasingly strict laws and regulations?

Content Guru scores highest ‘Willingness to Recommend’ rating in the 2026 Gartner® Voice of the Customer for CCaaS Report
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.

CCW Berlin: The ‘Year of AI ROI’
CX professionals and experts from across Europe joined us in Berlin in late February as the leading CX event, CCW, got underway. Content Guru was in attendance to speak with customers and CX leaders about the topics driving the industry, including AI, data sovereignty, and cloud migration.

2026 Gartner Voice of the Customer for CCaaS
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 98% of customers that left a review saying they would recommend Content Guru, in the 2026 Gartner® CCaaS Voice of the Customer Report.

Content Guru Appoints Experienced Policing Director to Drive Innovation in Police Public Contact
Content Guru has announced the appointment of Andy Day as its first Director of Policing, responsible for coordinating and driving the business’s expansion in the Police sector.

Beyond the Call: Police Contact Evolved
Explore how technology, leadership, and cultural change are transforming police public contact, and what the future of efficient, high-quality policing looks like.