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Content Guru recognized in 2025 Gartner® Magic Quadrant™ for CCaaS
It’s the biggest day in the Customer Experience calendar. The Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) report for 2025 has been published.
Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant ™ report for Contact Center as a Service
Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service report for 2025.
2025 Gartner® Magic Quadrant™ for Contact Center as a Service
As a truly global provider, with offices across three continents, Content Guru is delighted to have been named a Challenger in the 2025 Gartner® Magic Quadrant™ for CCaaS.
Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru was named as a finalist across six categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards.
The Customer Data Platform: Introducing the Future of CX
We live in a world that is saturated with data. Data-driven personalization is at the heart of Customer Experience (CX). Smart organizations know how to collect the data that matters and deploy it strategically.
The Inner Circle Guide to Agentic AI
This comprehensive guide helps you to understand the key considerations of Agentic AI, and how to implement Agentic AI successfully and safely.
Content Guru and Together Win “Machine Learning / AI Project of the Year” at 2025 Digital Technology Leaders Awards
Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.
Envisioning an Agentic AI Future for Communications
Discover how agentic AI is transforming communications — from networks and contact centers to how customers engage with businesses.
Content Guru Celebrates UK Contact Centre Excellence at the 30th Annual UK National Contact Centre Awards
Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.
Content Guru scores 100% ‘Willingness to Recommend’ rating in the 2025 Gartner® CCaaS Voice of the Customer Report
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.
2025 Gartner Voice of the Customer for CCaaS
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.
AI Provides Measurable Cost Savings and Positive Impact on CSAT, Despite Employee Hesitancy
Content Guru and Together have been awarded “Best Use of AI & Automation” at the CCA Global Excellence Awards 2025.