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Blogs

Three Ways a Customer Data Platform Will Transform Your Business

Adopting a CDP drives real value in the here-and-now. From the moment of adoption, the CDP introduces new opportunities for efficiency.

September 11, 2025
Blogs

Content Guru recognized in 2025 Gartner® Magic Quadrant™ for CCaaS

It’s the biggest day in the Customer Experience calendar. The Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) report for 2025 has been published.

September 10, 2025
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News

Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant™ report for Contact Center as a Service

Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service report for 2025.

September 10, 2025
Whitepapers

2025 Gartner® Magic Quadrant™ for Contact Center as a Service

As a truly global provider, with offices across three continents, Content Guru is delighted to have been named a Challenger in the 2025 Gartner® Magic Quadrant™ for CCaaS.

September 10, 2025
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News

Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success

Content Guru was named as a finalist across six categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards.

August 27, 2025
Blogs

The Customer Data Platform: Introducing the Future of CX

We live in a world that is saturated with data. Data-driven personalization is at the heart of Customer Experience (CX). Smart organizations know how to collect the data that matters and deploy it strategically.

August 13, 2025
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Whitepapers

The Inner Circle Guide to Agentic AI

This comprehensive guide helps you to understand the key considerations of Agentic AI, and how to implement Agentic AI successfully and safely.

July 21, 2025
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News

Content Guru and Together Win “Machine Learning / AI Project of the Year” at 2025 Digital Technology Leaders Awards

Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.

July 7, 2025
Blogs

Envisioning an Agentic AI Future for Communications

Discover how agentic AI is transforming communications — from networks and contact centers to how customers engage with businesses.

July 2, 2025
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News

Content Guru Celebrates UK Contact Centre Excellence at the 30th Annual UK National Contact Centre Awards

Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.

June 27, 2025
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News

Content Guru scores 100% ‘Willingness to Recommend’ rating in the 2025 Gartner® CCaaS Voice of the Customer Report

Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.

June 17, 2025
Whitepapers

2025 Gartner Voice of the Customer for CCaaS

Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.

June 17, 2025
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