Case Study

NHS 111 London

NHS logo

Deployed in 2 months, managing any concurrent level of demand.

More than 50% reduction in ambulance conveyance.

Callers are 5 times more likely to have their call closed by 111.

NHS logo

Head of Service Redesign & Innovation (Integrated Urgent Care), NHS London SHA

storm® delivers an amazing set of capabilities, which have transformed the way NHS 111 operates in London. We’re really excited to implement further capabilities through storm as we go forward, and it will be instrumental in realizing our digitalization objectives. Most importantly, however, is that we’re able to substantially improve the experience of Londoners calling NHS 111 and the outcomes of our patients, ensuring that they get through to the care and support they need, when they need it, first time.”

Download the full case study

Fill out a few details and receive a flyer detailing how NHS 111 London:

  • Had their storm solution deployed within 2 months.

  • Provides more accurate diagnoses, reducing the need for ambulance conveyance by 50%.

  • Connects patients to the best available outcome, making a first contact resolution 5 times more likely.