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Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant ™ report for Contact Center as a Service
Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service report for 2025.
Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru was named as a finalist across six categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards.
Content Guru and Together Win “Machine Learning / AI Project of the Year” at 2025 Digital Technology Leaders Awards
Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.
Content Guru Celebrates UK Contact Centre Excellence at the 30th Annual UK National Contact Centre Awards
Content Guru proudly joined more than 1,200 industry professionals to celebrate the UK’s top customer contact talent at the 30th Annual UK National Contact Centre Awards.
Content Guru scores 100% ‘Willingness to Recommend’ rating in the 2025 Gartner® CCaaS Voice of the Customer Report
Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.
AI Provides Measurable Cost Savings and Positive Impact on CSAT, Despite Employee Hesitancy
Content Guru and Together have been awarded “Best Use of AI & Automation” at the CCA Global Excellence Awards 2025.
Content Guru and Together Win “Best Use of AI & Automation” at 2025 CCA Global Excellence Awards
Content Guru and Together have been awarded “Best Use of AI & Automation” at the CCA Global Excellence Awards 2025.
Content Guru’s Global AI Vision Takes Center Stage with New Website Launch
Content Guru has today announced the launch of a new global website that recognizes the evolution of its product portfolio, particularly within AI solutions.
Two-Thirds of CX Professionals Already Harnessing AI, More to Join in 2025 Despite Predicted Hesitancy
Content Guru has released research findings that reveal the widespread adoption of AI and AI knowledge in the customer experience landscape.
Content Guru and NHS England, London Region Shortlisted for the 2025 HSJ Partnership Awards
Content Guru and NHS England, London Region are delighted to announce they have been shortlisted for Best Technology Partnership of the Year at the HSJ Partnership Awards, recognizing an outstanding dedication to improving healthcare and effective collaboration with the NHS.
Content Guru and NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the Year at 2024 UK IT Industry Awards
The recognition highlights the success of the NHS 111 Patient Relationship Manager (PRM), a cutting-edge, cloud-based platform integrated with the national 111 telephony service. This solution, handling over 3 million calls annually, exemplifies the power of innovation in driving efficiency and improving care delivery across London’s Urgent and Emergency Care (UEC) services.
Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024
Content Guru, a leading global provider of enterprise cloud Customer Experiences (CX) and contact center solutions, has been awarded the accolade of “The Innovation Award” at the Lloyds Bank British Business Excellence Awards 2024.