Content Guru Wins ‘Best Enterprise Contact Center Platform’ at the CX Awards 2024

Content Guru, a leading global provider of cloud contact center and customer experience (CX) technology, has been awarded the accolade of ‘Best Enterprise Contact Center Platform’ at CX Today’s CX Awards 2024. The award recognized the industry-leading capabilities of Content Guru’s storm® cloud contact center solution.

The CX Awards recognize outstanding achievements within the realm of CX including; contact centers, CRMs, artificial intelligence and more. The ‘Best Enterprise Contact Center Platform’ award celebrates contact center platform vendors that provide comprehensive solutions, including omni-channel support and advanced analytics; the backbone of top-tier enterprises, helping to drive unparalleled customer experiences.

An expert panel of judges, including Jim Davies, Ex Gartner Vice President of Research, deemed Content Guru’s storm the ‘Best Enterprise Contact Center Platform’ based partly on our work on mission-critical deployments with customers including the NHS and the Driver and Vehicle Licensing Agency (DVLA). Charlie Mitchell, Senior Editor at CX Today, also noted Content Guru's exceptional work in developing its technology and raising the bar across the highly competitive category when announcing storm as the winning platform.

You can watch the full ceremony here: www.cxtoday.com/cxawards

Find out more about our award-winning CX platform storm, and our work with the DVLA

About CX Awards: 

Hosted by CX Today, the awards ceremony has become the beacon of recognition for companies and professionals pushing the envelope in the CX technology sphere.

The CX Awards 2024 is here for its fourth year and is bigger and better than ever before! Winners of the 2023 awards included Vonage, Calabrio, and UJET and more. Then, the ceremony included exclusive streams from our people winners, Jay Patel from Webex and Kimberley Wood from Ultimate. Yet, this year’s event featured many more CX leaders, who shared their unique takes on the space.