Ensure quality compliance with the Verint Speech Analytics integration.
Quality compliance is essential to your business. Effective quality control depends on reliable recording and accurate transcription. If you can automatically draw useful data from unstructured speech, you can gain powerful insights into your customer experience.
Content Guru is an official Verint partner. storm® integrates with Verint Speech Analytics, the best-of-breed quality management system. Calls made through storm can be recorded, transcribed, and analyzed by Verint. Ensure the highest possible quality of CX, across your entire CX ecosystem.
