Offer your customers a single point of access for your entire organization.
Your customers expect to be able to contact your business over the channels they prefer. To meet this demand, you need a single point of access for your entire organization. Whether customers want answers to their IT, facilities, HR, or other, questions, they should be able to find the answers in one place.
The storm® TOPdesk integration allows agents to access TOPdesk from within the storm interface. TOPdesk brings your organization together on a single platform, allowing you to process requests together. Customers can get in contact with any aspect of your business and your databases can be updated accordingly.
