Keep a 360° view of every interaction.
storm® VIEW™ is a powerful management information reporting package that provides access to a range of sophisticated statistical analysis tools.
Key Features:
Intuitive, secure, drag-and-drop interface: flexible, fully customizable reports can be tailored to your needs and accessed from any location.
Real-time and historical reporting capability: switch between a live view and historical report screen with a click.
Real-time reports are accurate to the second; historical reports can be generated instantly for any time period.
Reports can be scheduled to run automatically – daily, hourly or weekly – and be distributed throughout your organization via email.
Share reports across your organization or with specific users; lock reporting tabs or provide users with editable templates.
Export data or graphical displays for reports and presentations.
Automatically distribute reports by email or SFTP (Secure File Transfer Protocol).
Omni-channel integration: trigger warnings and real-time alerts keep managers up-to-date, via SMS, MMS, automated voice services and email.
