Next-generation SMS capabilities.
storm® enables mass outbound alerts to be automatically and instantly distributed by SMS.
Key Features:
Mass capacity communications integration solution can handle any volume of instantaneous inbound or outbound SMS messages.
Integration with back-end systems enables accurate, effective schedule reminders or mass personalized promotions based on customer history.
Easy-to-use interface enables rapid provisioning of a wide range of SMS services.
Seamless inbound and outbound functionality includes multi-channel blended queues – SMS is handled in the same way as voice, web chat and email.
Intelligent keyword recognition and compaction rules for fully automated, accurate services.
Fully integrated reporting and service creation suite enables SMS services to be continuously analyzed and optimized in real-time.
