Intuitive and effective number management.
If you’re working from home, how do you ensure calls to your business number will still reach you? If you manage a distributed or mobile workforce, how do you quickly set them up to receive calls on your geographical numbers? storm® INBOUND™ is a comprehensive solution for cloud-based number management, delivering genuine agility in the marketplace. You can leave behind the restrictions of geographic numbers imposed on your business and forget about the long delays while service providers re-route numbers.
Key Features:
Intuitive number management using the point-and-click storm STUDIO™ interface.
Disaster Recovery (DR) plans: set up alternative call routing for emergency scenarios and instigate DR with a click.
IVR menu creation including auto-attendants and time-schedules.
Routing capabilities using a drag-and-drop service creation tool.
Integrated cloud-based call recording and voicemail services.
Real-time and historical reporting functions allow you to track performance and service usage.