Your contact center draws data from numerous different systems. This can lead to data siloes, inaccessible to agents. Great customer experience depends on giving agents access to that customer data. With data, your agents can create personalized experiences that will set your business apart.
ServiceNow works to improve IT efficiency for businesses, and their virtual desktop solutions support seamless distributed working. storm® INTEGRATE™: ServiceNow® links your Service Management system seamlessly to ServiceNow in the cloud. Employing versatile, open standards-based interfaces, storm INTEGRATE: ServiceNow offers a broad range of integration options to meet the specific needs of your organization.