Your customers expect to be able to book with you over the channels they prefer. To meet this demand, you need a single point of access for your entire hotel chain. Whether customers find you through your own website, a travel agent, or another booking site, you need to ensure that all reservations are consolidated in a single database.
The storm® Micros Fidelio integration allows agents to access Micros Fidelio from within the storm interface. Reservation data can be drawn from Fidelio and presented alongside customer contacts. Customer data can also be fed into storm FLOW™, to power intelligent routing decisions
