Create a truly omni-channel experience with integration into mGage.

Your customers expect instant contact, through the channels they prefer. In the digital age, social media has become the default channel for millions of customers. You need to be accessible to your customers through social media, whether through human agents or automated chatbots.

The storm_® mGage integration lets you create seamless omni-channel experiences. Incoming contacts from any channel are routed into the DTA_® interface for resolution by users or automated Machine Agents.