Integrate with Citrix for a truly flexible workplace.
Flexible working is the new normal. Great customer experience depends on great agent experience. As the agent attrition crisis advances, allowing your agents to work flexibly is the number one way to boost retention. You need a virtual desktop solution that allows your agents to answer customer contact effectively from anywhere.
Citrix provides digital workspace solutions that help you meet the needs of a flexible workplace. As part of the Citrix Ready Program, storm® is certified to integrate with Citrix’s virtual desktop solutions. With storm, you can run audio seamlessly through a virtual desktop, ensuring the highest quality customer experience, no matter how distributed your workforce.
