storm® LITE™
The Leading CX Solution for Small Businesses (SMBs)
Outstanding CX at any scale.
Enterprise-Grade CX for Small Businesses
storm LITE is a streamlined and cost-effective omni-channel cloud CX package for SMBs. It offers a bundled set of capabilities available on the enterprise-grade storm cloud CX platform.
A Single-Stack Solution for SMBs
No matter the size of your organization, you can’t afford to compromise on Customer Experience.
Our CX solutions are trusted by the world’s largest enterprises. SMBs can access all that power and functionality through storm LITE, our streamlined customer contact solution. storm LITE is single-stack, offering seamless omni-channel customer engagement, including video, digital and social channels.
Only Pay for What You Use
The storm platform uses a modular model. That means you only pay for the functionality you use, and your solution is tailored to your needs, and your budget.
The modular design of the platform gives you access to end-to-end customer journey creation, Workforce Engagement Management, native Customer Data Platform (CDP), advanced reporting and analytics, and cutting-edge AI and automation.
Endless Scalability
Our solutions are hosted on a private cloud. That means we’ll always have spare capacity, as and when you need it.
Where other providers place limits on how far your business can scale, we’ll never hold your CX back
CX AI for SMBs
storm LITE works seamlessly with brain, our AI orchestration layer, to deliver AI automation tailored to the needs of small businesses.
Whether that’s AI-powered webchats or Real-Time Transcription and Summarization, we put enterprise-grade AI at your fingertips.
Flexible Integrations
No matter the size of your tech stack, or comprehensive integrations library will bring it all together.
We integrate into both standard and proprietary systems, including Microsoft Teams, Salesforce, and ServiceNow.
A CX Solution that Grows With You
As your business grows, your CX needs become more complex. storm LITE allows for simple migration to the full storm solution, as and when you need to.
We’re with you; supporting outstanding CX at every stage of your business journey.