To keep up with ever-evolving customer demand, and remain competitive, companies must ensure that their communication strategy can provide consistently excellent customer engagement and experience.
A cloud customer engagement and experience solution servicing hundreds of the globe’s largest organizations, storm® streamlines customer communications to keep both agents and customers satisfied. The solution is able to adapt easily to differing requirements from all organizations and sectors. Whether the key requirements include intelligent automation for routing patient calls in a hospital, or secure payments systems for an online retailer, storm keeps customer security and comfort at the core of all decisions and actions. With full integration into any third-party platform, storm is an omni-channel solution designed to provide a unified customer service interface.
