As one of the world’s largest technology providers, IBM is on the cutting edge of Ai technology.
To keep your CX competitive, you need to stay ahead of the technological curve. Content Guru works with a number of technology partners to ensure that customers have access to industry-leading tools. From intelligent automation to internal communications, Content Guru’s partner ecosystem has a solution for you.
As one of the world’s largest technology providers, IBM is on the cutting edge of Ai technology. IBM’s Watson Assistant is a powerful AI tool for understanding and answering questions in unstructured speech. Content Guru works with IBM to bring Watson’s powerful Natural Language Processing into the contact center. Data drawn from customer speech can be used to automatically route customers to the best available outcome, ensuring a seamless experience every time.
