HubSpot Integration

The contact center runs on data. Great CX depends on memorable experiences. If you can equip your agents with customer data to support every interaction, you can create personalized experiences that set you apart from the competition. By building a 360-degree view of the customer, you can empower your agents to deliver the best possible CX. The storm_® platform integrates with the HubSpot customer platform. Data from HubSpot can be brought into storm, employed to support routing decisions, automated chatbots, and presented to agents alongside interactions.