Create a truly omni-channel experience with the Vodafone SMPP integration.
Your customers expect instant contact, through the channels they prefer. Whether through voice or SMS, great CX depends on being available to your customers.
storm® integrates with the Vodafone SMPP (Short Message Peer-to-Peer) protocol, to allow SMS’ sent through Vodafone’s network to be received within the DTA® interface. Agents can respond to these messages through storm, allowing for instant contact whenever, wherever, and however your customers prefer.
