Respond to public reviews with seamless integration into Trustpilot.
In the digital age, your brand is only as strong as its online presence. When researching your business, customers will look for online reviews. You can’t always control what these reviews say; you can control how you respond. You need to be able to react to online reviews quickly, to overcome bad publicity.
The storm® TrustPilot integration allows you to respond to customer reviews through the DTA® interface. Reviews can be routed in storm FLOW™, allowing specific reviews to be sent directly to qualified agents.