To keep your CX competitive, you need to stay ahead of the technological curve. Content Guru works with a number of technology partners to ensure that customers have access to industry-leading tools. From intelligent automation to internal communications, Content Guru’s partner ecosystem has a solution for you.
Nuance specializes in advanced speech recognition and transcription technology. Drawing on accurate transcription technology, Nuance’s solutions automate simple inquiries and makes intelligent routing decisions that boost first contact resolution. Content Guru works with Nuance to power Machine Agents™. When the repetitive and mundane can be automated, your agents are free to focus on delivering exceptional CX.
