When customers order online, they expect peace of mind. Your customers should be able to request real-time information on the status and location of their delivery, whenever they want it, over whichever channel they choose.
storm® integrates with Metapack to offer real-time delivery tracking. Delivery status information is brought into storm, to be accessed by either a human or an automated Machine Agent. Customers can request updates on their deliveries whenever, wherever, and however they prefer.
