A convenient and compliant payment system.
Security fears deter many customers from paying by phone, restricting the size of your potential market. Moreover, a single breach of security could do serious damage to your brand. storm® LOCK® helps you achieve PCI-compliance by ensuring that your agents will never ‘need to know’ a customer’s payment details.
Key features:
Fully automated process; no agent involvement so you can take secure payments 24/7/365.
Integration to billing and accounting systems means phone payment processes can be as efficient as web payment processes.
CRM integration for automation of reminder processes via email and SMS; escalation pathways ensure debtors are chased up.
Converged reporting across phone and online payments enables you to keep track of all payments going into your system.
