A cost-effective way to deliver excellent customer service.
storm® LITE™ was developed SME organizations, who might not have the necessary resources, staff, or budget for enterprise grade CCaaS technology. A cost-effective, easy-to-deploy solution, storm LITE offers a comprehensive suite of abilities and modules to ensure that being a smaller business doesn’t mean that customer service has to start from the beginning.
Key Benefits:
storm LITE securely unifies all disparate systems and applications to ensure service consistency, and speed up customer interactions.
Scale and flex on-demand, with storm LITE’s ability to handle millions of daily transactions.
Intuitive, real-time interfaces deliver rapid time-to-service.
Access out-of-the-box integrations into Salesforce and Microsoft Dynamics, both of which support voice-based screen pops.
storm LITE evolves with your organization, enabling additional users and functionalities to be added as required.
