Seamlessly integrated, dynamic web chat.
Today’s customers want to be able to contact your organization wherever they are, at whatever time and through whatever channel best suits them. Web chat is key to meeting this omni-channel customer demand. storm® CONTACT: WEB CHAT™ enables organizations to introduce joined-up, efficient web chat as a cost-effective channel for communicating with customers or colleagues.
CONTACT: WEB CHAT’s flexible structure enables it to be easily-integrated, as a seamless plug-in or as a standalone application. Administrators have full control of web chat deployment via storm STUDIO™, allowing all web chat administration to be managed and maintained from a single location.
