Awards

CX Awards 2024

WINNER: Best Enterprise Contact Center Platform

Summary: Content Guru won 'Best Enterprise Contact Center', for its mission-critical deployments with NHS and DLVA.

Computing Cloud Excellence Awards 2023

WINNER: Best Cloud Automation Solution

Summary: Content Guru won 'Best Cloud Automation Solution' for its conversational chatbot - storm® Machine AgentTM.

Computing Digital Technology Leaders Awards 2023

WINNER: Best Public Sector Digital Project

Summary: Content Guru and Sheffield City Council won 'Best Public Sector Digital Project' for their work to transform the Council's citizen experience.

IT Europa Awards 2023

HIGHLY COMMENDED: Cloud Solution Provider of the Year

Summary: Content Guru was highly commended at the IT Europa Awards for its storm CKS® Customer Data Platform (CDP).

ECCCSAs 2022

WINNER: Most Effective Management of Peak Demand

Summary: Content Guru and UK Power Networks’ longstanding partnership was recognized by the experienced ECCCSAs judging panel for providing industry-leading peak demand management and customer experience in the utilities sector.

UK IT Awards 2022

WINNER: Cloud Innovation Provider of the Year

Summary:
Content Guru won 'Cloud Innovation Provider of the Year' for storm CKS, its Customer Data Platform (CDP).

Thames Valley Tech Awards 2022

WINNER: Tech Company of the Year

Summary:
Content Guru won the highest accolade at the prestigious Thames Valley Tech Awards: ‘Tech Company of the Year’ for its high-growth and work with blue light services in the UK.

Computing Cloud Excellence Awards 2022

WINNER: Cloud Data Management Solution of the Year

Summary:
Content Guru won ‘Cloud Data Management Solution of the Year’ for its cutting-edge Customer Data Platform (CDP), storm CKS.

IT Europa Awards 2022

WINNER: Crisis Management Innovation of the Year

Summary:
Content Guru and strategic Healthcare partner, HUC, won ‘Crisis Management Innovation of the Year’ for their work to provide accessible healthcare throughout the pandemic.

ECCCSAs 2021

WINNER: Best Innovation in Customer Service

HIGHLY COMMENDED: Most Effective Business Transformation Programme in Customer Service

Summary:
Content Guru and strategic Healthcare partner, HUC, won ‘Best Innovation in Customer Service’ for their work throughout the pandemic. Content Guru and UK Power Networks, the UK’s largest Distribution Network Operator (DNO), were Highly Commended for ‘Most Effective Business Transformation Programme in Customer Service’.

UK IT Industry Awards 2021

HIGHLY COMMENDED: Cloud Innovation Provider of the Year

Summary:
Content Guru was Highly Commended for ‘Cloud Innovation Provider of the Year’ for its innovative storm contact center and customer experience platform.

Thames Valley 250 Awards 2021

WINNER: Owner-managed Business

Summary:
Content Guru won the ‘Owner-managed Business Award’ for its ongoing work to support businesses throughout Covid-19.

IT Europa Awards 2021

WINNER: Vertical Application Solution of the Year

HIGHLY COMMENDED: Public Sector or Utilities Solution of the Year

Summary:
Content Guru and UK Power Networks, the UK’s Largest Distribution Network Operator (DNO), won ‘Vertical Application Solution of the Year’ and were Highly Commended for ‘Public Sector or Utilities Solution of the Year’.

Computing Digital Technology Leaders Awards 2021

HIGHLY COMMENDED: Digital Transformation of the Year – Large Organizations

Summary:
Content Guru was Highly Commended for ‘Digital Transformation of the Year – Large Organizations’ for its best-in-class storm cloud contact center solution.

Computing Cloud Excellence Awards 2021

WINNER: Best Use of Cloud in the Pandemic – Health and Social Care

HIGHLY COMMENDED: Best Cloud Project

Summary:
Content Guru won ‘Best Use of Cloud in the Pandemic – Health and Social Care’. Content Guru and UK Power Networks, the UK’s Largest Distribution Network Operator (DNO), were also Highly Commended for ‘Cloud Project of the Year’.

Southern Tech 150

WINNER: Featuring on The Business Magazine’s Southern Tech 150

Summary:
Content Guru has been included in The Business Magazine’s Southern Tech 150, which recognizes the leading privately-owned technology companies (by sales turnover)
based in the South East of England.

Sunday Times International Track 200 2021

WINNER: Featuring on the Sunday Times International Track 200 

Summary:
Redwood Technologies Group has been included in the 12th annual Sunday Times HSBC International Track 2021, which recognizes mid-market private companies with the fastest-growing international sales.

ECCCSAs 2020

HIGHLY COMMENDED: Responding in a Crisis – Supporting Customers (Utilities, Telecoms and Technology)

Summary:
Content Guru has been highly commended amongst its peers in utilities, telecoms and technology for efforts supporting customers during times of crisis.

Utility Week Awards 2020

Winner: Utility Partner of the Year

Summary:
Content Guru has been commended with this award for its 11 year technology partnership with UK Power Networks, the UK’s largest electricity Distribution Network Operator.

Comms Business Awards 2020

Highly Commended: Cloud Services Vendor of the Year

Summary:
Content Guru has been awarded this accolade for its storm contact centre and customer experience technology solution.

LDC Top 50 Ambitious Business Leaders 2020

Content Guru Leadership Features on LDC Top 50 Ambitious Business Leaders

Summary:
Martin Taylor has been announced as featuring in the LDC list of Top 50 most ambitious business leaders.

Thames Valley Tech Awards 2020

WINNER: Communications Company of the Year

Summary:
Content Guru, has been announced as a winner at the Thames Valley Tech Awards 2020 of the Communications Company of the Year category.

Frost & Sullivan Best Practices Research

WINNER: 2020 European Contact Centre as a Service Technology Innovation Leadership

Summary:
Content Guru has been featured as a Technology Innovation Leader as part of Frost & Sullivan’s research into best practices in the industry.

Management Today NextGen Awards 2020

WINNER: NextGen Technology

Summary:
NHS 111 London and Content Guru were presented NextGen Technology award by Management Today, Britain’s premier quarterly business magazine.

Sunday Times International Track 200 2020

WINNER: Featuring on the Sunday Times International Track 200 

Summary:
Redwood Technologies Group has been included in the 11th annual Sunday Times HSBC International Track 200, which recognizes mid-market private companies with the fastest-growing international sales.

Ventana Research Digital Leadership Awards 2019

WINNER: Digital Leadership Award – Customer Experience

Summary:
Prestigious US-based analysts, Ventana Research, awarded Content Guru and UK Power Networks with the 2019 Digital Leadership Award for Customer Service.

COMPUTING CLOUD EXCELLENCE AWARDS 2019

WINNER: Cloud Telephony Product of the Year

Summary: Content Guru and UK Power Networks won the award due to storm’s scalability, usability, and innovation in the area of cloud communications.

IT EUROPA AWARDS 2019

WINNER: Vertical Application Solution of the Year

Summary: Content Guru and NHS 111 London Region won the award for the storm solution’s use of integration to improve the overall patient experience.

IT EUROPA AWARDS 2018

WINNER: Vertical Solution of the Year

Summary: Content Guru and Serco won first place for the improvements that the Citizen Engagement Hub™ service has brought to the public sector outsourcing company’s customer engagement.

COMPUTING DIGITAL TECHNOLOGY LEADERS AWARDS 2017

WINNER: Best Public Sector Digital Project

Summary: Content Guru and NHS Healthy London Partnership won their fourth award for the storm solution underpinning NHS England’s London Region Patient Relationship Management (PRM) initiative.

IT EUROPA AWARDS 2017

WINNER: Vertical Market Solution of the Year

Summary: Content Guru and NHS Healthy London Partnership won their third award for the storm solution which provides intelligent, scalable contact routing to transform patient outcomes for the 111 urgent care service across London.

UK CLOUD AWARDS 2017

WINNER: Best in Class – Digital Transformation

Summary: Content Guru and NHS Healthy London Partnership opened the year with a second win for the storm solution deployed to transform how NHS 111 operates across London.

UK IT INDUSTRY AWARDS 2016

WINNER: Best Use of Cloud Services

Summary: At the UK’s premier IT industry award ceremony, Content Guru and NHS Healthy London Partnership went home as the winners of Best Use of Cloud Services, for the storm solution deployed for NHS 111 London.

EUROPEAN CONTACT CENTRE & CUSTOMER SERVICE AWARDS 2016

SILVER WINNER: Most Effective Improvement Strategy

Summary: Content Guru and NHS Healthy London Partnership took home silver in the Most Effective Improvement Strategy category, for the storm solution deployed for NHS 111 London

COMMS NATIONAL AWARDS 2016

WINNER: Best SME Telephony System

Summary: storm PBX™ was named the Best SME Telephony System at the annual Comms National Awards.
Content Guru was also named runner-up in the ‘Best Hosted Platform’ category for storm.

CIO REVIEW 2016

TOP 20: Most Promising Contact Center Technology Solution Providers

Summary: storm CONTACT helped Content Guru become chosen by CIOReview as one of the 20 leading worldwide providers of contact center technology.

QUEEN’S AWARDS FOR ENTERPRISE 2016

WINNER: Innovation

Summary: storm CONTACT™, the omni-channel cloud contact center solution, led Content Guru to the highest business honor in the UK with a Queen’s Award, official recognition of the Queen and UK government.

THAMES VALLEY BUSINESS MAGAZINE AWARDS 2015

FINALIST: Business of the Year

Summary: Content Guru was named a finalist in the Business of the Year category at the annual regional Thames Valley Business Magazine Awards.

UK IT INDUSTRY AWARDS 2015

WINNER: Cloud Provider of the Year

Summary: The storm platform was recognized for its transformational benefits to organizations across a range of sectors, including utilities, healthcare, government and travel, winning the highest IT accolade in the UK.

CIO REVIEW 2015

TOP 20: Most Promising Unified Communications Solution Providers

Summary: Content Guru was named as one of the most promising Unified Communications (UC) solution providers by US magazine, CIO Review.

LONDON STOCK EXCHANGE 2015

Summary: Content Guru was listed as one of the top UK’s most inspiring and fastest-growing SMEs by the London Stock Exchange.

CIO REVIEW 2014

Summary: Content Guru was named as one of the most promising utilities technology providers for its multi-channel, scalable storm LOSS™ utilities solution

THAMES VALLEY BUSINESS MAGAZINE AWARDS 2014

FINALIST: Business of the Year

Summary: Content Guru was named a finalist in the Business of the Year category at the annual regional Thames Valley Business Magazine Awards.

COMMS NATIONAL AWARDS

WINNER: Best Enterprise Vertical Market Solution

Summary: storm LOSS, Content Guru’s utilities solution, was recognized for overhauling the way utilities providers are able to engage with their clients during power outages.

UK IT INDUSTRY AWARDS 2014

RUNNER-UP: Cloud Provider Innovation of the Year

Summary: The storm LOSS solution was recognized for the transformational benefits it delivers to utilities companies.