AboutUs
Content Guru, part of the Redwood Technologies Group, delivers multi-award-winning cloud contact center and customer engagement solutions to hundreds of the world’s largest enterprises.
Content Guru was founded in 2005 and has been a pioneer in the omni-channel cloud communications market ever since. Today it is home to Europe’s largest Communications Integration Platform: storm®. With offices in the UK, US, Netherlands, Japan and Germany, our award-winning proprietary cloud services power some of the biggest contact center solutions in the world. Operating in sectors ranging from utilities and travel through to finance and government, our clients include some of the largest organisations across the globe, such as EDF Energy, Sodexo, Rakuten, and the UK’s National Health Service (NHS).
The company is a member of the Redwood Technologies Group alongside Redwood Technologies, which was founded in 1993 as an innovator in multi-channel communications systems. Our core technology has been continually refined and developed since this time to ensure that the company’s services continue to push the boundaries of communications by building on a solid underlying architecture, with Redwood providing a dedicated R&D function.
Our mission is to enhance the way the world communicates, from our omni-channel cloud contact centre solution to our bespoke third-party integration systems. We use cutting-edge technology to transform business communications, including the development of AI and propensity modelling to interpret data sources and empower companies to rise to unprecedented levels of customer engagement.
Find out more about the Redwood Technologies Group at our dedicated website.
Our People
The Content Guru team combines graduates from the best universities worldwide with seasoned industry professionals, creating a dynamic, creative culture with an emphasis on delivering the best results for our clients.
Learn more about some of our team behind the global network of storm platforms.
Our Partners
Content Guru partners with a range of organizations to deliver cutting-edge cloud solutions, from some of the world’s largest telecommunications providers such as KPN, Panasonic, Telstra and Vodafone, through to major WFO providers such as Teleopti and Verint. We also work closely with a large number of outsourcers and resellers, including Northgate, Serco and Vapour Media.
Our Values
We take pride in our core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in our high-quality products and satisfied customers. As well as this company culture, Corporate Social Responsibility (CSR) is a core part of Content Guru’s activities. We support local, national and international causes, in areas from charities and volunteering to military and education.
If you want a career on the front line of technological development and innovation, then we want to hear from you. We regularly recruit business development managers, support engineers, operation engineers, administrative roles and marketing specialists.
“Great Solution That Is Easily Integrated Into Many Different Third Party Solutions. Great ”
Principle Design Consultant in the Services Industry
“Implementation was smooth the “cut over” to the Storm platform was easy”
COO in the Energy and Utilities Industry
“This Platform Copes With Peaks Of Demand, Has Good Multichannel Coverage And Dashboards.”
Operations Solutions Architect in the Transportation Industry