Gartner Customer Experience & Technologies Summit

June 8th 2020 - June 9th 2020

Customer experience (CX) management is at the top of CEOs’ agenda and the core part of organization’s digital transformation program. Leaders across every part of the organization are claiming to place experience at the center of their strategies, but very often the perceptions of “good” customer service vary greatly between organizations and their customers.

At Gartner Customer Experience & Technologies Summit 2020, attendees will get a full view of the customer experience world: what’s relevant, what’s new and what does the future hold.


Park Plaza Westminster Bridge London, Westminster Bridge Road, London, UK

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