Content Guru whitepaper

Guru Guide: Contact Center PCI Compliance

Secure Phone Payments

Credit card fraud is big business. Losses to fraud total a staggering $28.7 billion every year. The war against fraud is being fought on multiple fronts, and your contact center is one of them. If you can’t protect your customers, their trust will be fatally undermined, and you may face regulatory penalties. The solution is a PCI-compliant contact center.

With this whitepaper, you will discover:

  1. Why you need to achieve and prove compliance with credit card payments.

  2. The compliance requirements that have the greatest impact on cloud contact center operations.

  3. The requirements for your IT, security, and compliance teams.

  4. How to reduce the burden of compliance on your cloud contact center.

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